Payment Status: Pending

me again with an question.

so, i do have one order stating payment pending.

i thought people do have to check out right away with paypal.

at least i never have seen a payment be pending.

what does it mean exactly? does it mean that people just put the item in a kind of a shopping cart and it sticks there?

or did a buyer purchased and an other kind of payment is on his way?

or, what is that?

since i have not bought anything on zibbet yet, i do not have a clue how the buying and checking out process on here is.

can somebody please tell me what i have to expect here?

thank you

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Permalink Reply by LOC Design Studio (Vicki) on February 10, 2012 at 4:56am

This sounds like what we refer to as an NPB, or non-paying buyer. However, I recommend that you check your PayPal account to see if you've received payment. On rare occasion, PayPal fails to notify Zibbet that a payment has been received. If you don't find the payment in your PayPal account then you can assume that you have an NPB. For suggestion on dealing with NPBs, please take a look at Zibbet Q&A: My buyer didn’t pay. What should I do? on Zibbet's blog, Inspire.

Vicki
Zibbet Support