My First Sale on Zibbet!
Hooray, I finally made my first sale on Zibbet! Now I need to know . . . how can I tell what payment method the customer used? I haven't gotten word that the payment has been processed, so I'm trying to be patient. I guess I peek over at paypal to see if there's any activity there. Thanks in advance.
Tags: Payment, Sale, method, payment, processing
Views: 356
Replies to This Discussion
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Permalink Reply by MillicentRaven ( Dawn ) on -
Congratulations! It's an awesome feeling isn't it. If you were paid by Paypal you should get an email and it will also show up on Paypal.
Here's to many more sales!
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Permalink Reply by HannahsGems (Hannah) on -
Congrats!
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Permalink Reply by Clarify (Claranne ) on -
Congratulations. It's great to have a sale, but even better when you actually receive the payment, eh?
I see your policies indicate PayPal as the only option for payment. While you should automatically receive notice from PayPal when there is a payment, I have seen instances in which the notice was delayed or not sent at all. If there is no indication in your PayPal account of a payment received within a day or so, it would be appropriate to contact the buyer to let her know there is no record of the payment, and offering to assist if she needs information on how to complete the payment.
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Permalink Reply by Naturally Nickel Free on -
Thanks for getting back to me. I suppose she went through PayPal, though she could have used the regular credit card processor too, I think. There is nothing on my payment notice from Zibbet to say one way or the other. From my other site, I am used to seeing a message from PayPal within just a few minutes of the transaction, so this seems really slow to me. I hope this is not jumping the gun, but I did e-mail the buyer to thank her for her order, then to let her know that I'll send as soon as payment is confirmed. I have a hunch she may have missed one of the payment confirmation buttons, or that PayPal is just being slow. If there is a glitch, I probably won't be able to get everything straightened out until Monday at least. I hope it's nothing too major. Right now it's been over 3 hours since the purchase, and no word from PayPal. Maybe I'm just being anxious.
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Permalink Reply by HannahsGems (Hannah) on
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Maybe she paid from her bank account. If her account is not set up for instant transfer there will be a delay in payment. I hope it's resolved soon.
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Permalink Reply by Naturally Nickel Free on
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still waiting. . . it would be nice to at least hear an acknowledgment from the customer since I did communicate. Of course she doesn't have to, but since PayPal is so silent, it would be nice some part of this transaction is working. It would also be nice if the notice I got from Zibbet said somewhere on it HOW she paid. It could make a difference right now.
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Permalink Reply by Nancy Herzog on -
Congrats, so happy for you! It's so exciting-I wish you many more. Yes, you will get an email from Paypal to let you know when you've gotten your money.
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Permalink Reply by Andrew (Zibbet's co-founder) on -
Exciting news. Well done!
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Permalink Reply by Sensual Scents (Michelle) on -
Congrats! I wish you many more!
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Permalink Reply by Ruthie's Girl Designs (Tina) on -
Congrats on your first sale! You should be receiving notification from Zibbet for the sale, and Paypal for the payment, if memory serves me correct.
Keep up the good work!
Tina
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Permalink Reply by Black Creek Crossing (Vicki) on -
Congrats! I hope your payment comes through. Be sure to check your PayPal account. As several have mentioned, sometimes PayPal is slow about sending notification to Zibbet that a payment was made. They also sometimes don't send notification at all, but this is rare. Unfortunately, sometimes for a multitude of reasons, a buyer doesn't make payment. We call that an NPB, or non-paying buyer. Just be sure you have payment before you send out an order.
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